Practice information

PRACTICE INFORMATION

Green Point Medical Centre

 

Address
Shop 11, 2 Link Road Green Point, NSW, 2251

 

Contact details
Phone               02 4365 4488
Fax                   02 4365 4188
Email                reception@greenpointmedical.com.au
Website            http://www.greenpointmedical.com.au/

 

Opening hours
 Monday           8.30am – 5.00pm
 Tuesday          8.30am – 5.00pm
 Wednesday     8.30am – 5.00pm
 Thursday         8.30am – 5.00pm
 Friday              8.30am – 5.00pm

* Consultations are by appointment

 

After hours
For GP appointments after hours patients of our practice may attend:

 

Bridges GP After Hours clinic 

Erina Community Health Centre

167 The Entrance Road Erina

*Note this service does not bulk bill

Phone                    02 4367 9699

Opening hours     Monday to Friday 7.00pm-10.30pm

Saturday                3.00pm – 10.30pm

Sunday                  10.00am – 7.00pm

Public Holidays    10.00am – 7.00pm

*excluding Christmas day

 

Home visits for patients are an arrangement between individual doctors and their patients. Patients must be a regular patient of Green Point Medical Centre and live within a reasonable distance. A fee is applicable.

 

Communication policy

Interruptions can be very distracting for both Doctor and patient, telephone consultations will not be carried out and patients are encouraged to make an appointment with the doctor. Emergency or serious problems which require immediate attention are of course an exception.

 

Email communication is discouraged as it is not a secure way for patient privacy.

 

Patients are encouraged to book an appointment through our online booking system at www.greenpointmedical.com.au or by calling 02 4365 4488 and speaking to our reception staff.

 

Managing patient health information

All doctors at the practice use the computerised Medical Records to record information, order tests, provide prescriptions and file Specialists reports. Our computers are password protected, and backed up daily. All information recorded at the surgery is confidential. We follow the Australian Federal Privacy Laws and Standards for the private health sector. Please ask reception if you would like a copy of our privacy policy.

 

Complaints and suggestions

We constantly strive to give you the best possible care and attention. If you are unhappy with any aspect of the care you receive from this practice, we would like to know. Please feel free to talk to your Doctor, Practice manager or reception about any problems you may have with the service we provide. However, if you feel there is a problem you wish to take up outside the surgery please contact:

 

Health Care Complaints Commission

Locked Bag 18, Strawberry Hills NSW 2012

Phone: 1800077308 (Toll Free) or (02) 9219 7444

Email: hcc@hcc.nsw.gov.au

Website: www.hcc.nsw.gov.au

© 2019 by Green Point Medical Centre